Contact Us

For customer service email us at customercare@eb5.com or give us a call 24/7 at 800-683-2325. We're always open!

Please feel free to contact us for assistance with your order or to answer any product questions!

eb5 products are shipped from our warehouse in Charlotte, NC. USA orders are shipped via USPS or FedEx Ground, which is normally delivered in 5-7 business days. For international orders, choose from the shipping methods offered during checkout. We process orders promptly, although once your package leaves our facility, we cannot control the timing of delivery.

The checkout page, as well as your personal or payment information, is 100% secure and encrypted on our website.

Contact Info

7999, NW, 81st PL
Miami, FL, 33166, US

Toll-Free: 800-683-2325

customercare@eb5.com

Wholesale Inquiries

Thank you for your interest in adding eb5 Skincare Products to your store! We love our retailers and are looking forward to hearing from you. Please reach out to wholesale@eb5.com or call 704-360-8047 to be connected with our account manager.

Looking to become an eb5 Sales Rep?

We'd love to have you! Send an email to wholesale@eb5.com with your Name, Rep Group Name, Email, Phone #, and Territory. We'll reach out to you soon!